77ebc's Privacy Policy

1 What Information We Collect

To provide services on the 77ebc platform, we may collect the following types of information:

A. Information You Provide Directly

• Name, date of birth, and national ID details (for account verification).
• Email address and mobile number (for communication and account recovery).
• Payment-related information, such as bKash, Nagad, or Rocket account numbers.
• Messages sent to our support team via live chat or email.

B. Automatically Collected Information

• IP address, browser type and version, operating system.
• Pages visited on the site, session duration, and click patterns.
• Unique device identifiers (device ID).
• Information collected through cookies and similar tracking technologies.

C. Information Received from Third Parties

• Information received through identity verification services.
• Information received from fraud prevention and risk assessment services.

2 Purpose of Data Use

We use the collected information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Transaction Processing: To complete deposit and withdrawal requests.
• Service Improvement: To personalise the gaming experience and improve the platform.
• Safety & Security: To prevent fraud, money laundering, and unauthorised access.
• Customer Support: To respond to your questions and resolve issues.
• Marketing Communications: To send promotional offers and updates with your consent.
• Responsible Gaming: To detect unusual gaming behaviour and provide assistance.

3 Data Storage & Protection

77ebc has adopted industry-standard technical and organisational measures to protect your information.

Technical Security Measures

• Data transmission secured through SSL (Secure Socket Layer) encryption.
• Sensitive information stored in encrypted form.
• Firewalls and intrusion detection systems are active.
• Regular security audits are conducted.

Data Retention Period

We retain your information for as long as your account is active. After account closure, certain information may be kept for a specified period to meet legal and regulatory requirements. Once no longer needed, information is securely deleted or anonymised.

4 Sharing Data with Third Parties

We may share information with third parties in limited circumstances:

Service Provider Partners

Only the information necessary to perform the service is shared with payment processors (bKash, Nagad, Rocket), identity verification providers, and technology service providers. These partners are required to handle data according to our instructions.

Legal Obligations

It may be necessary to disclose information in response to a court order, a lawful request from law enforcement, or other legal processes. In such cases, we provide only the minimum information required.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, user data may be transferred. In such situations, we will notify you in a timely manner.

5 Cookies & Tracking Technologies

The 77ebc website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Types of Cookies and Their Use

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse site usage patterns and make improvements.

You can manage cookies from your browser settings, but disabling certain cookies may limit the functionality of the platform.

6 Your Rights

You have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Object to Processing: The right to opt out of marketing communications.
• Right to Data Portability: The right to receive a copy of your information in a structured format.
• Right to Restrict Processing: The right to request that data processing be limited in certain cases.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

7 Protection of Minors

77ebc strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their minor child has created an account, please contact us immediately.

8 International Data Transfer

In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that data is transferred with adequate protection and that the receiving party complies with international data protection standards.

9 Policy Changes

77ebc reserves the right to update this privacy policy as needed. For significant changes, we will:

• Publish a notice on the website.
• Notify you by email if we have your email address on file.
• Update the "Last Updated" date at the top of the policy.

If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new terms.

10 Responsible Gaming & Data Use

77ebc takes responsible gaming seriously. Information about your gaming activity may be used to identify problematic gaming behaviour and provide assistance when needed. This is done for your wellbeing, not for any commercial purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Secure Payment Information

We process payments for players in Bangladesh via bKash, Nagad, and Rocket. Sensitive payment information is not stored directly on our servers — it is processed securely using industry-standard encryption.

• The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.
• All transactions are processed under SSL encryption.
• Suspicious transactions are automatically flagged for review.

12 Contact & Complaints

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali available 24/7.

We generally aim to respond to your request within business days. More complex matters may take a little longer, but we will keep you informed at every step of the process.